FREEMAN HEART & LUNG TRANSPLANT ASSOCIATION

REGISTERED CHARITY 700730

 

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Insurance

Helpful Information

After a transplant it is sometimes difficult to find an insurance company who will not only cover you, but do so at a reasonable price.   If you have found a company who are competitive and helpful please send the information to us so we can build a database that will benefit everyone.

The following companies have been recommended by our members:-

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Updated December 2009
 

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Manor Insurance, recommended by Janet Long, Graham Marsh & Ellie Irwin.

A personal message from Ian Mantel who is a director of Manor Insurance:-

"I formed the business in 1990 and we retain a family feel (or so I like to think). We deal with three different insurers for persons with pre-existing medical conditions. Our upper age limit for annual policies is 85 and for single trip cover 110. We offer long stay cover as well, up to 18 months away for under 65year olds dropping down to no more than 4 months away for those aged 75 plus.

Johnnie Walker mentioned us on his BBC Radio 2 programme and we have also been highlighted on BBC2 Working Lunch.  

Customers of ours took the time to write to the BBC One Show recently after they did a piece on travelling with medical conditions."

Tel No:   01424 718790

Email: insure@manorinsurance.co.uk

Link to Website:   www.manorinsurance.co.uk

Leaflets are available in the transplant outpatients clinic at the Freeman

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Metropolitan Insurance Brokers are very helpful.

 
     
  Tel No: 0191 2621015   Email: enquiries@metwall.com  
     
 

 

 

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To find your nearest insurance broker who will offer independent advice, contact the British Insurance Broker's Association.

Tel:
  0901 8140015
Link to website:   BIBA

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Freedom Insurance Services limited have contacted us and asked to be listed on our website.   They specialise in insurance for people with existing medical conditions and tell us they are currently working closely with many PCT's and Hospital Trusts.
The Sunday Times also recommended them on 18th May 2008.

Tel:   0870 7743760
Tel:   01223 454290
Link to website - freedom insurance

March 2009 - I tried Freedom and they would not offer me annual multi trip insurance.   Still OK if you want to insure a fortnight's holiday.

Any feedback would be most welcome.

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Ace Insurance - recommended by Laura Houraghan (Freeman).
Laura has had a lung transplant and also suffers from cystic fibrosis.
She sent the Email that I have posted on the feedback page.
Maggie Gambrill a heart transplant recipient from Papworth has also used this company and has given me a contact telephone number:

Tel No:      0800 0282396.
Website:   Ace Travel insurance

Ace Insurance offer single trip travel cover up to 3 months before date of travel and are very helpful on the telephone.

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Essential Travel have contacted us and requested a listing on our website.

Brad Conlin is your contact and he says, "Essential Travel's pre existing medical conditions insurance offers you full protection for a wide range of  medical conditions
meaning you can enjoy your holiday knowing you're covered".

Tel No:      0845 8035434
Website:   Essential Travel Ltd      

Pre existing medical conditions insurance

                  
If you have any feedback please let us know.

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Citybond Suretravel - 0845 6180345

Website:   www.citybond.co.uk

Maureen Hood has highly recommended this company having failed to receive cover elsewhere (see feedback).

They have a medical screening department which who can be contacted on 0870 2203937 or via their Healthcheck247 website.

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Travelbility have been in touch and asked me to add their link to our list of insurers:

"We have recently relaunched our Travelbility website offering travel insurance for the disabled or those with pre-existing medical conditions and their carers.  We think this service would be of great interest to your members and visitors to your website".

Travelbility would not offer me annual multi trip cover (March 2009).   They also declined single trip cover to the USA but quoted me £156.67 for two weeks in Spain.   Any other feedback?

Tel:   0845 3381638
Website:   Travelbility

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RAC Insurance - James Baxter from the Harefield Hamsters uses the RAC and takes out annual travel cover.   Give them a try.

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Over 75?    Pre-existing medical condition?   Extended stay?
The Sunday times recommended this company on 26th December 2009:

World First
0845 9080161

 

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The Sunday Times - recommended the following insurance brokers on 20th May 2008 for those with existing medical conditions:-

Free Spirit  
0845 2305000

Freedom
01223 454290

It's So Easy
0845 2224205
 

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The companies below were previously recommended by the Sunday Times:-
 

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www.insuresupermarket.com

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www.theinsurancecentre.co.uk

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www.confused.com

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www.screentrade.co.uk

If you try them and find them useful please let me have some feedback.   More importantly, if they are of no help let me know.   Thanks.
 

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For the over 65's.....try the following.....

InsureForAll
0845 8800694

InsureForAll contacted us and asked to be placed on our list of providers.   They specialise in insurance for the over 65's and existing medical conditions are covered too.  

If you give them a try any feedback would be appreciated.

Age Concern

0845 6003348

Saga
0800 0158055

Post Office
0800 2942292

Free Spirit  
0845 2305000

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Holiday Services Ltd  - recommended by Barrie Braidford
Tel No: 01773 747426 and quote Reference MS for a £1 discount.
 

Holiday Services can often arrange travel insurance for transplant patients and people with other pre-existing medical conditions at Normal Rates,  especially if your trip is to Europe, Aus or NZ. 
Tel No:   01773 - 769406 ( until 8pm )  and Quote Reference MS.

Link to website - askaboutinsurance Tel:   0845 3381638
Website:   Travelbility

 

Not much help if you are looking for annual multi trip cover which includes the USA.

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Tesco - Our chairman Barrie Braidford had to arrange some last minute insurance for a weekend trip to Amsterdam and he got cover (at a price) immediately.

I have posted his email on the feedback page.

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My thanks to Gill Hollis, who had a lung transplant in February 2004, for the following list of companies who will give a yes or no in a 5 minute phone call.   They are listed in order of cover offered:-
 

Company Tel. No:
Positive response:  
   
Brunsdon Insurance Brokers 01452 623623
City Bond 0870 2203937
Medicover 0870 7353600
All Clear 0845 8800168
   
Negative response:  
   
Mediquote 0870 8902991
24 Dr Travel 0870 3669373
Venturesure 0800 181532
Holiday Services 01773 747426

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Endsleigh Insurance Services Ltd - 0800 3285366

Previously
recommended by Graham Marsh, Brian Wood, Linda Holden Tony Armstrong and recently David Lyth (see feedback).
 

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Update March 2009:

Endsleigh have changed
their underwriter to AXA Insurance UK and they would not renew my cover as per their conditions about pre existing medical conditions:-

You will not be covered if.........

....."change in treatment (including medication, dosage, surgery, tests, investigations or diet) in the last 12 months"

Any other feedback would be appreciated.
 

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My fully comprehensive multi trip insurance cost £89.20
(Feb 2008 - Feb 2009)

Link to website - Endsleigh Insurance

Go to the feedback page.

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Medici Travel originally offered me, Graham Marsh, world wide annual multi trip travel cover, including USA and Australia after I gave them a detailed account of my heart transplant in 1999 and subsequent visits to the Freeman, including an annual overnight stay for MOT etc.

They quoted me £205.92 
which is more than I have been used to but cover nonetheless.   They do offer single trip travel cover which would obviously be a lot cheaper.

When I rang back to take out the cover and asked them to double check everything.     I told them that I visit the Freeman every 6 weeks for a check up and they withdrew the offer.

Tel No:  
0845 880168

Link to website:   Medici Travel

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THB Northern Ltd  
0113 243 3533

Link to website - THB Group
Ask for Peter Dyson or Steve Foster

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Quotezone - if you are looking for car insurance try this link.
 

Quotezone.co.uk offer an online car insurance comparison system. Simply fill in the form and they trawl many online insurers (such as Endsleigh, Budget, Its4me, Insure&go, Kwik-fit etc) and return a list of quotes to choose from.   Quotes are displayed with the cheapest at the top.   It can easily be seen which companies can offer you the best deal.

If you use this site, I (and Quotezone) would like some feedback please.   Good luck.

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The following insurance companies are listed as 'sympathetic' on the British Heart Foundation Website.   If you give them a try and find that they do not cover transplant recipients - please let me know and I will delete them from our list.
 

Company Tel. No: Website
     
Bishopscourts Insurance 0870 7779339  
Perry Gamble & Co 01404 830100  
Black & White Insurance 0870 0540162  
Free Spirit Solutions 0845 2305000 www.free-spirit.com
Direct Travel 01903 812345  
Travelbility 0845 3381638  
Preferential 0870 6077277  
Marks & Spencer 0800 0683918  
Medicover 0870 7353600  

It is worth pointing out that the FHLTA has no connection with any of the insurance companies listed above.   We are not endorsing any company or their products .   We simply give the information so that it may help you find the insurance cover for your needs.

We look forward to hearing of other companies.

bulletFor some excellent feedback - go to next page.
 

 

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Send mail to graham@fhlta.org.uk with questions or comments about this web site.
Copyright © 2004 Freeman Heart & Lung Transplant Association
Last modified: 27-04-2008